RecoveryOne™ for Cigna® is more than online physical therapy (PT).

This is about helping you get back to a happier, healthier you.

At the heart of what we do is making a difference for our members — a positive change you can feel each day.

We’re here to help you get back to your life, full of energy and free from pain. Since you know your body best, there are several pathways to choose and the program changes with you. We also appreciate your feedback so you can influence the plan going forward. You can start your recovery path with RecoveryOne from anywhere, anytime.

Your recovery team is devoted to improving all aspects of your health. Plus, this journey is included in your health care benefits — $0 out-of-pocket cost to you!1

Get a free equipment kit 2

After you have been assigned to a physical therapy program with RecoveryOne,
we’ll send you the gear you need for a successful start to your recovery journey.

Virtual physical therapy as a pathway back to you

Virtual PT is a lot like in-person PT, only you do it online. We think it’s easier and more effective. Here’s why:
  • No travel

    Makes a difference on busy days or when you’re in a lot of pain.

  • On demand, straight to you

    Your recovery journey happens when you want, where you want.

  • Private and personalized

    No crowded clinics or cookie-cutter programs.

You can enroll now at myCigna.com

Simply log in with your myCigna.com credentials.3

Click “See more” from the welcome page or “Messages” from the menu to learn more.

And then click or tap “Enroll Now” to unlock this new benefit.

Here’s to making a difference for our members.4

Kevin

“It’s excellent! I like the variety of exercises and the ability to give feedback.”

Erin

“I have had low back pain for years. I started this program 10 weeks ago and it is amazing. My back pain has been reduced by more than half and it is easier to move around. I’m not as tight or as stiff as I was in the beginning. I love the exercises—they are low impact and easy to do and it only takes about 20 minutes a day. I plan on keeping them in my routine once the program ends.”

Ann

“The platform is the epitome of what future consumer health should be. It’s a health platform that is easy, obvious, and medically sound… I attribute my complete recovery to the platform.”

Trupti

“I started RecoveryOne in 2020 and continued sessions for a few months. The therapist and my RecoveryOne contact was very helpful, reminding me to do exercises in a timely manner and helping me with my questions. Since I chose to do a guided session, which was logging what I did and for how long, it motivated me to do exercises without missing them. I felt my muscles became a little stronger than before. It is helpful if you do it three to four times a week in guided sessions.”

Frank

“It was like taking my physical therapist with me everywhere I went. I could access my rehab sessions whenever and wherever I wanted. All I needed to do was log in and start exercising. If the exercises were too hard, the program would automatically adjust the next rehab session to be slightly easier. I think that this is the future of physical therapy. The ability to do rehabilitation anywhere for significantly less is impressive.”

Dick

“Going through the platform is a piece of cake. The program is easy to use and easy to access. The exercises are designed specifically for me and the instructions are not difficult to follow.”

Are you ready to start your recovery journey?

The program and services are provided by an independent company/entity and not by Cigna. Program and services are subject to all applicable program terms and conditions. Program availability is subject to change. This program does not provide medical advice and is not a substitute for proper medical care provided by a physician. Information provided should not be used for self-diagnosis. Always consult with your physician for appropriate medical advice. The downloading and use of the app is subject to the terms and conditions of the app and the online store from which it is downloaded. Standard mobile phone carrier and data usage charges apply.

All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company or its affiliates. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.

1. Cost and usage of this program is included in premium and administrative fees; no additional out-of-pocket expense applies.
2.Equipment kit is provided at no charge; one per member after successful physical therapy program assignment. No purchase necessary. Visit recoveryone.com/recoveryone-privacy-policy for full details.
3.If you haven’t created a myCigna account, go to myCigna.com and click “Register.” Follow the instructions to complete the short form and click “Submit.” Customers under 13 years old will not be able to register and/or have their parent/guardian register on their behalf at myCigna.com.
4.These examples are for illustrative purposes only. They are based on an actual customer experience. Information has been changed to protect privacy. Customer results will vary.