Expert guidance when your members need it most.

Help your population get the right musculoskeletal care at the right time with need-based care navigation.

The Problem

Misguided MSK care.

The MSK care journey traditionally starts with a primary care provider or an orthopedist.

But, PCPs don’t have the bandwidth or training to treat a wide variety of MSK conditions effectively, and orthopedists are trained and financially incentivized to perform surgery.

And both are slow — with an average wait time of 14 to 21 days for an appointment.1,2

The Solution

Put our physical therapists at your
MSK front door.

Physical therapists are second only to orthopedists in their knowledge of the musculoskeletal system.3 And PT involvement in MSK “triage” has been proven to reduce healthcare costs.4

Care navigation from RecoveryOne.

Expert guidance.

MSK pain and injuries typically come with a lot of questions. Instead of turning to the internet for unvetted information, members have professional advice at their fingertips.

Faster access.

Injuries and flare-ups never happen when it’s convenient. With PT appointments available every day of the week, most RecoveryOne™ members have their initial evaluation within three days.

Organization-specific referral process.

Our PT network can facilitate referrals to your organization’s preferred provider network and other clinical programs.

Continuous care.

RecoveryOne offers expert care from a dedicated PT, 1-on-1 behavioral support from a certified health coach, and personalized exercise therapy to support the entire recovery journey.

Our PT network.

With licensed physical therapists available for all 50 states, we’re equipped to serve your population, maintain high-quality clinical standards, and scale quickly.

  • Licensed physical therapists covering all 50 states
  • 80% have doctorate-level degrees
  • 97% have more than three years of experience
  • Nearly 60% have advanced certifications

RecoveryOne has signed the American Physical Therapy Association Digital Transparency pledge,

illustrating our commitment to the fact that digital “physical therapy” services are only performed or directed by licensed physical therapists in accordance with all regulations and APTA’s Standards of Practice for Physical Therapy.

Help your people get the right care at the right time.


  3. Childs, J.D., Whitman, J.M., Sizer, P.S. et al. A description of physical therapists’ knowledge in managing musculoskeletal conditions. BMC Musculoskelet Disord 6, 32 (2005).
  4. Moore, Josef H., et al. “Sports Medicine on the Battlefield: 690: June 2 4: 15 PM-4: 30 PM.” Medicine & Science in Sports & Exercise 42.5 (2010): 33.