Hurt less.
Live more.

Tired of back, joint, and muscle pain? Start feeling better from the convenience of home with personalized virtual physical therapy.

Physical therapy designed with real life in mind.

Skip the travel, long appointments, and scheduling struggles — get the benefits of physical therapy from the convenience of home and take control of your recovery.

Your RecoveryOne™ program includes:

• Physical therapist guidance
• Personalized exercise therapy
• Health coach support

New RecoveryOne member experience available Summer 2024

Here to help you figure out your next move.

It can be hard to know what to do when you’re in pain — expert guidance makes it easier.

RecoveryOne’s licensed physical therapists are experts in treating back, joint, and muscle conditions of all kinds. Schedule your virtual evaluation to get the answers you need to decide what’s next.

Take our short quiz to see if RecoveryOne could be a good fit for you.

Quiz

How it works

Connect with a physical therapist online

Meet with a licensed physical therapist (PT) for a virtual evaluation. Your PT will get to know you to better understand your condition, goals, and lifestyle.

Get your personalized program and free equipment kit

Your physical therapist will design an exercise program just for you, and you’ll get the equipment you need to recover delivered right to your door.

Follow your guided exercise therapy program

Use the RecoveryOne app to access and complete exercises on your schedule. Your program will progress with you and adjust based on your feedback.

Stay on track with professional support

Make progress toward your goals and get motivated with help from your dedicated, certified health coach and your RecoveryOne physical therapist.

What We Treat

Wherever it hurts, we can help.

Whether it’s a stiff knee, sore shoulder, or serious back pain, RecoveryOne has a program for you.

Neck

Decrease tension, improve posture, and reduce stiffness.

  • Arthritis & Chronic pain
  • Herniated discs & Radiating pain
  • Muscle strain
  • Posture problems
  • Post-surgery
  • & more

Shoulder

Sleep better, reach higher, and move your arm without pain.

  • Impingement syndrome
  • Arthritis
  • Rotator cuff tears & Tendonitis
  • Frozen shoulder
  • Post-surgery
  • & more

Elbow

Relieve pain, improve strength, and use your arm with ease.

  • Tennis elbow
  • Golfer’s elbow
  • Joint stiffness
  • Sprains & fractures
  • Post-surgery
  • & more

Wrist

Relieve sore muscles, reduce irritation, and type without pain.

  • Carpal tunnel syndrome
  • Tendonitis (overuse)
  • Joint stiffness
  • Sprains & Fractures
  • Post-surgery
  • & more

Hand

Reduce stiffness, improve grip strength, and relieve pain.

  • Arthritis
  • Tendonitis (overuse)
  • Sprains
  • Fractures
  • Post-surgery
  • & more

Back

Ease pain, move confidently, and prevent flare-ups.

  • Chronic pain
  • Herniated discs & Sciatica
  • Muscle strains
  • Stenosis & Arthritis
  • Post-surgery
  • & more

Hip

Reduce stiffness, get stronger, and ease pain with walking.

  • Arthritis
  • Bursitis & IT band syndrome
  • Muscle weakness
  • Impingement
  • Post-surgery
  • & more

Knee

Reduce stiffness, quiet noisy knees, and navigate stairs with ease.

  • Arthritis
  • Meniscus tears
  • Ligament injuries
  • Patellofemoral pain
  • Post-surgery
  • & more

Ankle

Relieve pain with walking and improve balance.

  • Sprains
  • Achilles tendonitis
  • Joint stiffness
  • Fractures
  • Post-surgery
  • & more

Foot

Relieve pain with walking and improve balance.

  • Arthritis
  • Plantar fasciitis
  • Tendonitis
  • Fractures
  • Post-surgery
  • & more

Virtual Care. Real Results.

Hear from members, just like you.

Results that go beyond pain relief.

Noticeable pain relief in just

9 days1

62%

Increase in everyday function2

44%

Decrease in pain2

FAQs

How do I know if I’m eligible?

Find out if you’re covered using our eligibility checker here

Once I know I’m eligible, how do I get started?

You’ll start by creating your secure RecoveryOne account. Then, you’ll schedule your initial video or phone consult with a RecoveryOne physical therapist (PT). The PT will assess you and create a personalized program just for you.

How does RecoveryOne work?

Once you meet with a RecoveryOne physical therapist (PT), you’ll be assigned your personalized exercise therapy program. You can follow your program and complete your exercises whenever and wherever it’s convenient for you. You’ll be able to check-in with your health coach and PT for motivation and advice throughout your recovery.

Can I do RecoveryOne if I’m already in in-person PT?

Yes! This approach works really well for many of our members. Many people find the combination of manual therapies in person and personalized exercise therapy from RecoveryOne to be just what they need to recover.

How soon can I schedule my PT visit?

Appointments are often available as early as the same day or the next day. You’ll be able to schedule a time that works best for you during the enrollment process.

What can I expect during my PT visit?

  • You’ll talk with a physical therapist (PT) via video visit or phone call
  • Your PT will ask questions and perform an assessment
  • You’ll learn more about RecoveryOne and have the opportunity to ask questions

Is it really no additional cost? No copay or deductible?

That’s right! This program is included in your health plan benefits – no copays, no deductibles, no added fees and no paperwork!

Do I need a referral from a doctor?

No referrals are needed! RecoveryOne is included in your health plan benefits, and your initial consultation with a physical therapist will help determine if RecoveryOne is right for you.

I have a question that isn’t listed here. Can you help me?

Absolutely! You can email support@recoveryone.com or call us at (833) 548-3879.

Footnotes

  1. RecoveryOne member data (self-reported). Members who have engaged and provided two survey responses from March 1, 2021 – April 6, 2022.
  2. RecoveryOne member survey data from Jan 2020 – May 2022.