About us
Better MSK care is our mission.
At RecoveryOne™, we believe in higher-quality, lower-cost musculoskeletal care. We make it happen with our evidence-based solution designed to engage and empower consumers.
Our Story
From orthopedic roots to a clinically superior solution.
RecoveryOne was founded in 2013 by a renowned orthopedic surgeon. In the company’s early days, our investors and clients were orthopedic surgery practices. Today, we primarily work with healthcare and benefits managers, but our orthopedic beginnings make our clinical backbone stronger than any other solution in the industry.
In 2020, we launched with Cigna HealthcareSM, and we’re proud to continue to hold the single largest virtual musculoskeletal contract on the planet, serving more than 2 million lives.
In recent years, our solution has grown to include virtual physical therapy, a coordinated care team approach, need-based care navigation, and sensorless motion tracking technology, all driving better engagement and outcomes. As a company, we’ve continued to prioritize flexibility and integration over brand-building, so we can work more effectively with our partners in this ever-complicated landscape of digital health point solutions.
Our Vision
Empowered MSK care.
Half of all American adults are affected by musculoskeletal conditions. New injuries often come without warning, and MSK pain, acute or chronic, has a way of affecting every aspect of life.
MSK pain is frustrating, draining, and worrisome for consumers, and the impact stretches far beyond the pain itself. For some, MSK pain is the difference between independence and burdening loved ones. For some, it’s the difference between a stable income and being out of work. For many, it’s the difference between a high quality of life and just getting by. And for others, it’s the difference between happiness and depression.
But the traditional healthcare system is failing consumers at every juncture — confusing them, pointing them in the wrong direction, and encouraging reliance on medications, expensive procedures, and surgeries that don’t yield better results.
At RecoveryOne, we want to live in a world where everyone has the resources and support to take control of their MSK pain. In this world, consumers are confident, engaged, and empowered to move beyond pain and get back to the life they love. And when their motivation wanes — as it inevitably does — they have professionals to support them physically and mentally to keep them moving forward.
In this world, surgeons perform surgery on the people who really need it, and in-person physical therapists practice at the top of their licensure in a touch/tech hybrid model. It is only here that we see relief from high healthcare spending, enormous medical waste, and all of the indirect human and financial costs associated with MSK conditions.
Our Team
A partner you’ll want to work with.
Our people are a big part of our difference — members and clients rely on our team every day to provide an exceptional experience, and we don’t take that lightly.
Our company’s size and culture make us a professional, collaborative, and, dare we say, fun partner to work with. We promise to give your organization and your people the time and respect you deserve — when you partner with us, our team becomes yours, and you’ll never feel like just another implementation.
Our Leadership Team
Mark Luck Olson
John Araki
Miriam Beecham
Josh Kaffee
Jacqueline Hager
Sean Kinsman
Our Commercial Advisory Board
Jeff Terrill
Alex Lincoln
Tim Leman
Brian Melanson
Richard Fuchs
Our Board of Directors and Investors
Mark Luck Olson
Susan Rawlings Molina
Rohit Nuwal
Rohit K Seth
Craig Cimini
David Eichler
Robert Garber
Our Medical Advisory board
Lesley Anderson, MD
Darren Q. Calley, PT, DSCPT, OCS
Anang Chokshi, PT, DPT, OCS, SCS
Alan Daniels, MD
Michael Klassen, MD, FAAOS
Sheri Pruitt, PhD
Get to know us better.
Latest News
Meet the New RecoveryOne: A Fresh Take on Empowered MSK Care.
We’ve outgrown our legacy brand and product, and we’re thrilled to announce the rollout of our new experience in 2024. So what’s changing, why, and when? Let’s start with a look back. Where we started RecoveryOne was founded in 2013 by a renowned orthopedic surgeon. In the company’s early days, our investors and clients […]
Revolutionizing MSK Care with Clinical Rigor and Trusted Technology
By RecoveryOne In the early years of RecoveryOne, we spent time validating and building over 200 clinical pathways that can be tailored to specifically address the patient’s condition. Our team harnesses the same thoughtful and quality-centric approach for clinical care and applies it toward making our technology platform robust and secure. Most recently, our virtual […]
Employee Benefit News: Views Based on empathy, grounded in science. The essential role of health coaches
By Dana Medlin Behavior change isn’t easy. Dealing with stress, making healthy food choices, getting enough exercise — I don’t know anyone who doesn’t struggle with at least one of these issues. People don’t give up from a lack of desire to change, but rather, because they approach behavior change alone and in ways that aren’t […]